The retail supply chain during the Christmas season undergoes a significant transformation, marked by increased consumer demand, complex logistics, and the imperative of meeting heightened expectations. This festive period, synonymous with gift-giving and …

Changing freight forwarders can be a strategic move for businesses, but it also comes with certain risks and challenges. Here are some potential risks associated with changing freight forwarders:

Disruption in Operations:Transitioning from one freight forwarder …

As we gear up for the holiday season, let's take a moment to chat about Thanksgiving – a special day that's all about gratitude, togetherness, and, of course, delicious food!

Thanksgiving is a heartwarming celebration that takes place on the fourth Thursday of …

A few weeks ago, TTM were one of the sponsors for the Southend United vs Solihull Moors National League Match, the nominated Match for Mind in South East and Central Essex, which was the closest home game for the Blues to World Mental Health Week.

One of many …

You own a freight company, and you have an IT team, these are likely to be more operational roles than commercial ones. We can provide the strategy that will support your business and drive it towards growth. If you’re unsure what your technology should be doing …

As the Festival of Lights illuminates our lives, we extend our warmest wishes to you and your loved ones on the occasion of Diwali. May the glow of joy, prosperity, and happiness brighten your path and fill your home with warmth.

Thank you for being a valued part …

Did you know, freight and logistics companies risk of being compromised is growing 900% per year!?

Logistics companies are increasingly becoming targets for cyber attacks due to their reliance on digital systems and interconnected networks. Cyber attacks on …

We are proudly supporting the Southend United vs Solihul Moors , Match for Mind. An annual event to raise vital funds for South East and Central Essex Mind.

South East and Central Essex Mind, your local independent charity based in Southend. We are an independent …

Building your own supply chain visibility solution can have certain advantages over using an off-the-shelf product, although it also comes with its own set of challenges. Whether it's better or not depends on your specific business needs and circumstances. Here …

Using a technology platform to manage your Environmental, Social, and Governance (ESG) initiatives can offer several significant advantages. ESG management has become increasingly important for organizations as stakeholders, including investors, customers, and …

Experience: An experienced company in the logistics and technology industry is likely to have a better understanding of the challenges and opportunities within the field.

Expertise: The company should have a team of experts with knowledge in logistics, supply …

TTM are proudly sponsoring Chris Phillips for Mindset & Match. 

South East and Central Essex Mind (SECEM) are continuing to do an incredible job in supporting our community in managing and promoting mental well-being. 

This includes a fellow trustee, Chris Phillips …

We speak to many freight and supply chain companies about client feedback, specifically how they obtain it and then how they act on it. You may, or may not be surprised that unless they get a complaint about something specific, they don’t do an awful lot about …

This is a fantastic question which has been asked for many years. 

Take Hal, from 2001: Space Odyssey, the smooth talking, velvety toned artificial intelligence application that controlled the ship Discovery One. Look at Marvin, the Paranoid Android from …

Does your freight company have an app? If so, what does it do?

Hopefully it is adding value to your business and proving itself as a means to connect with clients.

After working on many visibility platforms for a variety of forwarders over the years, the subject …

As a consumer, I can’t bear poor customer services. Even worse, is a poor customer services chat bot. This was one of the main drivers behind developing Levitate Supply Chain for the freight industry, which is not renowned for amazing customer services.

So I …

I am sure as an owner of a freight or supply chain company, client feedback is very important. You want to understand how your customer feels, learn about their experience as your customer, and no doubt get feedback on your account managers and all of your …

It is true. Just because a large forwarder may have large Customer Experience teams, they are perceived to be better at customer relationships. Where does this leave the competitive landscape for smaller forwarders?

Small forwarders are equally able to provide …

As the UK heads into another lockdown, your freight forwarding offices are likely to be open to skeleton staff with many of your teams working from home.

Do we understand client behaviour during these times?

Yes, its approaching Christmas so they are going to be …

We are well aware that no two clients are the same. That’s why we have adopted the intelligent implementation process.

It’s quite simple really. Once you sign up, we will provide you, through the web app, some FTP credentials.

You simply configure your workflow to …

Steve is my robot vacuum cleaner and has been looking after aspects of my home cleaning for almost a year.

I have a long history of personifying things around me, probably starting with in my first desk job whilst a Uni student, where I had a small Chinese …

On average, it takes your freight companies customer service team on average 96 minutes to respond to your customers enquiry!?

Understand more about how the Levitate App can do this in less than 5 seconds!

Contact us to learn more about Levitate, how we improve …